Training

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FAQs And Other Information

Design and Install Course split into three parts:

 

  1. Online Theory – assessment questions completed as you read through the course material; this should be attempted before you attend the practical component.
  2. Practical – three day practical at the Sydney Training Facility, doing installations, fault finding, commissioning, revising online theory, and an examination.
  3. Examination – once all other assessments have been undertaken, an exam will be issued.
  4. Design Task – final assignment to bring together all theory and practical knowledge.

 

Install Only Course split into two parts:

 

  1. Online Theory – assessment questions completed as you read through the course material: this should be attempted before you attend the practical component. Note: the install online component is shorter than the Design and Install online component.
  2. Practical – two or three day practical at the Sydney Training Facility, doing installations, fault finding, commissioning and revising online theory.
  3. Examination – once all other assessments have been undertaken, an exam will be issued.

 

Design Only Course split into two parts:

 

  1. Online Theory – assessment questions completed as you read through the course material: this should be attempted before you attend the practical component
  2. Design Task – final assignment to bring together all theory and practical knowledge.
  3. Examination – once all other assessments have been undertaken, an exam will be issued.

GSES understands that sometimes technology may create barriers for students, so we provide the option for receiving written assessments instead. You then post them back as you finish, and tutors will provide feedback via post.

You still receive the same resource book and there is no additional cost for this option.

Non-electricians are able to enrol in the Design Only course. You will get a certificate of completion.

Note: This is an online course, and has an optional practical course. 

FAQs For Registered Students

When you register for the first time, you will receive an email that contains your new username and password.

Sometimes, your email client may treat such messages as spam and they may be sent to your junk mail folder – so if the email has not appeared in your inbox, please check your junk mail box.

If you have entered your email address incorrectly, you won’t receive the email or be able to activate your account. You will need to email the tutors at [email protected]   to activate your account.

Make sure you have entered your username and password correctly. The password is case sensitive, so make sure that ‘Caps Lock’ is off.

If you have forgotten you password, you can click on the ‘Forgotten Your Password’ link, enter you email, and your details will be sent to your email address.

If you can’t remember the email address you used to log in, you will need to contact the tutors at [email protected] to retrieve your details.

Make sure you aren’t already logged in. You can tell if you are already logged in if you can see ‘My Account’ tab in the blue bar at the top.

Try downloading and using either Mozilla Firefox or Google Chrome, sometimes updates to Internet Explorer cause issues with the website.

If your questions appear off-centre, and you can only see half of the question box, you need to update your website browser (i.e. Internet Explorer, Firefox, Chrome, Safari, etc.)

For most browsers, you can update the browser by searching, for example, ‘Update Internet Explorer’

If you are on a work computer, you may need to speak with your IT departments to do any updates.

  • Go back to the big blue buttons (click on ‘My Account’ in the blue bar once you are logged in) and then go to ‘Access Enrolled Courses’.
  • Click on the magnifying glass next to the topic you want to access.
  • Click directly on the question you want to go to (where it says ‘incorrect’). This will take you directly to the question you have answered incorrectly.

A section won’t say complete until all the questions preceding it are also complete. So that means that there are one or more questions in previous section(s) that you have answered incorrectly.

Go back to preceding sections and click on the magnifying glass for each section, so you can see all the questions until you find the ones that say ‘incorrect’. Once you have answered these questions correctly, the sections following will then also show ‘complete’ (if you answered all the questions correctly in that section).

Cancellation

Return Policy

If any purchased publications are to be returned, they must be returned unused and in their original condition to our New Delhi office. Returns will incur a 25% restocking fee. GSES India reserves the right to refuse a refund on the basis that goods are damaged or have been used prior to return.

Cancellation Policy

GSES India will offer refunds for payments made through the online shop under the following conditions.

Publications and Equipment

All publications, product and equipment purchased separately (i.e. not materials supplied by GSES India as part of course material) must be returned unused and in their original condition to our New Delhi Office. Returns will incur a 25% restocking fee. GSES reserves the right to refuse a refund on the basis that goods are damaged or have been used prior to return.

Online Training Courses

Cancellation of online training courses will be subject to the following conditions:

  • Cancellation of online training courses made within fourteen (14) days of the date of payment AND before the course has been accessed: the student will receive a full refund of the online course payment.
  • Cancellation of online training courses made within fourteen (14) days of the date of payment AND before any coursework has been submitted for assessment: the student will receive a refund of the online course payment less a 25% cancellation fee.
  • Cancellation more than fourteen (14) days after the date of payment OR after the first coursework is submitted for assessment (whichever occurs first): the student will receive no refund.

 

Face-to-Face Training Courses

Cancellation of face-to-face training courses will be subject to the following conditions:

  • Request for cancellation of registration for face-to-face training courses will be accepted until five (5) days prior to the date of commencement of the training program. Refund will incur 25% cancellation fee on total course fee and bank transaction charges during payment and refund.
  • If GSES India cancels the training program due to unavoidable reason or postpone the program indefinitely, 100% fee paid will be refunded. 
  • If GSES India reschedules the dates of the training and the trainee is not able to attend the rescheduled program, 100% fee paid will be refunded.

 

Issue of duplicate copy of certificate

If an original certificate issued by GSES is damaged or lost, student can send a request to [email protected] to issue a duplicate certificate indicating unique student ID and certificate Number. GSES will issue a duplicate certificate with same student ID and certificate number at a re-issue fee of INR1000 per certificate for student within India. In case of oversease student, re-issue fee will be USD20 + courier charge at actual